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Frequently Asked Questions
1. I do not see the convertion or extraction I need. Can DocConvert create it?
You fill out our form at Feature Request and we will look into adding it for you ASAP
2. How long is my uploaded data stored?
We automatically delete your uploaded documents and extracted data after 24 hours or upon successful download.
3. Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your files and ensure they remain private.
4. Do you share my data with third parties?
No, we do not sell, share, or distribute your data to any third parties. Your data is used only for processing your request.
5. How can I contact support?
You can reach out to us via email at [email protected] for any questions or concerns.